Questions and answers

A plan for households in the Fraser Valley to buy everyday staples together. When enough neighbours want the same things, we can ask suppliers for wholesale quotes on full cases and share them out.

Today it is a pre-launch concept: a website, a waitlist and a lot of research. We do not sell anything yet.

• How it would work

No. We are not yet an incorporated co-operative. We want households to have a real say in how it runs, and we will only call it a co-op once it is properly set up as one under BC law.

Until then, "co-op" in our name is a working name, and joining the waitlist does not make you a member of anything.

There is no date yet. We start in a community once enough households there have joined the waitlist and we have real supplier quotes that make sense.

Everyone on the waitlist hears first, by email, before anything opens.

The project is at the planning stage. Before anything opens we will publish who runs it, who is responsible for what and how decisions get made.

You can reach us any time through the contact page.

• Trust and transparency

Joining the waitlist is free, and we never ask for payment details on it.

Membership and any fees are not decided yet. Before anyone is asked to pay, we will publish the amount, what it pays for, your rights as a member and the refund rules.

• About membership

We can't promise that, and we won't claim it until we can show it. Buying by the case usually costs less per unit, but delivery, storage and running costs add up.

When we compare prices, we will use the same product and size, dated retail prices and the final price with every fee included.

• How we'll measure savings

We are planning for Langley, Abbotsford and Chilliwack first. The list and the postal codes in it are a draft and will change as we learn where demand is.

If you live somewhere else in the Fraser Valley, join anyway. Your postal code helps us see where to go next.

• See the service area

Pickup first: a set time and place in each community. Delivery comes later, and only on routes where there are enough orders to cover the cost of the trip.

Pickup locations will be decided once we see where waitlist households are.

We are researching shelf-stable staples first: things like rice, pasta, oats, flour, cooking oil, canned goods, toilet paper and laundry detergent. They store well and are bought again and again.

These are examples we are researching. Nothing is for sale yet, and we have not chosen any suppliers.

Only what the waitlist form asks for: your email, and if you choose to give them, your first name, postal code, household size and whether pickup or delivery would suit you. We also keep a record of your consent.

We never store your IP address, only a scrambled version of it that we use to stop spam. We do not use tracking or advertising cookies, and we never sell your details.

• Privacy policy (draft)

Every email we send has an unsubscribe link at the bottom. One click and you are off the list, straight away.

To have your details erased completely, send a privacy request through the contact form.

If we invited you to a member account, you can also change your emails or close the account after you sign in.

• Email and consent policy
• Contact us
• Member sign-in

Join the waitlist and tell a neighbour. The sooner a community has enough households, the sooner we can plan a pickup point there.

If you have skills or time to offer, get in touch.

• Join the waitlist

Yes, please. We are researching suppliers for shelf-stable staples and would like to hear from local producers and distributors. Choose "I'm a supplier" on the contact form.

• Contact us

A local business directory is something we plan to add later. Choose "Business listing" on the contact form and we will keep you posted.

• Contact us